How to Fix Eufy Camera Not Detecting Motion?
Eufy camera not detecting motion can be a really annoying issue for any user. Most users notice their Eufy motion detection not working all of a sudden and then they wonder how to go about it? While Eufy cameras are some of the most reliable yet worthy cameras on the market, it doesn’t guarantee a problem-free lifespan for your device.
If you see your Eufy cam not detecting motion, then this is your go-to-post. In this post, we will take you through the steps to help you know the reasons behind this issue and how to troubleshoot it proactively.
So first of all, we will discuss why is your Eufy motion detection not working.
Why is Eufy Camera Not Detecting Motion?
It is always a good idea to know why this issue could be occurring on your Eufy home security camera. We have discussed a few reasons with a little brief about them as to why you see your Eufy cam not detecting motion.
Motion Detection is Disabled
The first and the most common reason why Eufy motion detection not working is the feature being disabled. If the motion detection feature is disabled on your camera, then it is obvious that it won’t work.
Internet Connection issue
If the Eufy camera keeps experiencing internet connectivity issues, you will notice Eufy camera not detecting motion at night or day.
Disabled Notifications
Sometimes the feature is enabled and the internet is also working fine, but the issue lies in the notifications being disabled. Your Eufy camera will keep detecting motions but won’t share it with you if the notifications are disabled on your device.
Wrong Router Settings
Router settings play a major role in the optimum working of your Eufy camera. You will notice your Eufy cam not detecting motion if the router settings are incorrectly configured.
Power or Battery Issues
In case the battery of your home security camera has drained out or not charged, the camera will not work. Most features of your camera will be disabled, and that also involves the motion detection feature.
Outdated Firmware
Last but not least, the outdated or corrupted firmware of your Eufy camera. If your Eufy camera has not been updated since a very long time, the camera won’t pick up motions.
Troubleshooting Eufy Camera Not Detecting
Finally, this section will teach you how to fix the motion detection issue on your camera with the help of proactive troubleshooting steps. Kindly follow the steps in order to resolve it on your own, without any hassle.
Enable Motion Detection Mode
So first of all, you need to enable the motion detection feature with the help of the Eufy mobile app. Open the Eufy app on your mobile and go to Settings. After that, select your camera and then select Motion Detection. Make sure the Motion Detection feature is enabled. If the feature is inactive, you will notice your Eufy camera not detecting motion.
Increase Eufy Motion Sensor Sensitivity
We recommend that you increase the sensitivity of the motion detection sensor on your camera. To do this, open the Eufy camera app and go to Settings. Tap on your camera and then select the Motion Detection feature. After that, select Motion Test Mode and increase the sensitivity.
Enable Wifi/Internet Connection
If you still see your Eufy cam not detecting motion, then you need to ensure that your camera is connected to a WiFi network. Go to the Eufy app and make sure the camera is not offline. You can reconnect your camera to a WiFi network if it is disconnected. Kindly make sure the camera is not connected to a 5GHz frequency as it does not support any other frequencies than 2.4GHz one.
Turn Enable Eufy App Notifications
If everything has been does and you notice the Eufy motion detection not working, notifications might be the culprit. Ensure that the app notifications are turned On to get timely alerts and notifications.
Charge or Change Eufy Camera Battery
As we already discussed, a defective battery is one of the most common culprit of your camera not working properly. Take out the battery and fully charge it. Reinsert it into the camera and check whether the camera works fine or not. If not, you need to get a new battery for your Eufy camera.
Update Latest Firmware
Go to the Eufy app and then go to Settings. Navigate to the Software settings and then check for the latest updates for your device. If the latest firmware is available, you should download it on your device. After a few minutes, the Eufy camera will work properly. In case you still notice your Eufy camera not detecting motion at night or day, go to the next step.
Reset WiFi Router and the Eufy Camera
Finally, you need to reset your camera and the router, and then reconfigure both devices to resolve the issue. To reset your router, press and hold the reset button that is located on its backside. Once you reset the router, open the Eufy app and remove your camera from the app.
Bonus tip: Once you reset both the router and the camera, make sure you reconfigure them in the best way possible. The issue will be resolved immediately. Resetting your devices is often treated as the last resort and is the most effective troubleshooting trick.
FAQs
Why is Eufy Camera Not Detecting Motion at Night?
If you see your Eufy cam not detecting motion at night, it might be due to some obstructions in your camera’s field of view. You need to make sure there’s nothing close to your camera’s lens that is obstructing its view.
How to make Eufy Cam Motion Detection Work?
To make Eufy cam detect motion on your camera, you need to enable the feature through the Eufy app. Open the Eufy app and go to Settings. After that, select your camera and then select Motion Detection. Make sure the feature is enabled and the notifications are turned On. You can also consider increasing the sensitivity of your camera’s motion detection feature.
Can I Turn Off Motion Detection for a Specific Person?
No, you can’t turn Off the motion detection feature for specific persons. However, you can turn Off the feature when you are supposed to receive guests and you don’t want to receive those notifications on your device.