Nest Camera Not Connecting to Wifi

How to Fix Nest Camera Not Connecting to Wifi?

Is your Nest camera not connecting to WiFi network? Well, nothing to worry about as this is a temporary issue. This issue tends to show up when there’s some glitch or problem with your WiFi network. Although in most cases, the issue is connected to the WiFi network, Nest camera can also be at fault at times.

Nest cameras are some of the most amazing yet prominent home security cameras on the market. The home security cameras need a faster yet and uninterrupted WiFi connection in order to work hassle free. Even if there is a slight change in the speed of range of the WiFi network, you will most likely see your Nest camera not connecting to WiFi or the internet. Even if it connects, it won’t be able to perform optimally until all the issues on your network are resolved.

This page will walk you through the reasons why this could be happening and steps to troubleshoot this connectivity issue.

Why is the Nest Camera Not Connecting to Wifi?

We are sure that you are eager to know the reasons behind this issue and that’s the reason why we have created a separate section to let you know about the same. Here are some of the reasons why this issue could be showing up on your Nest home security camera.

  1. Nest camera not connecting to WiFi due to weak signal strength
  2. Nest camera not working due to a power outage
  3. Voltage or power fluctuations
  4. Frequent drop-offs on WiFi network
  5. Dual-band settings not set up accurately
  6. Internet outage or downtime on the WiFi network 
  7. Outdated or malfunctioned or corrupted firmware 

How to Fix Nest Cam Not Connecting to Wifi?

In this section, we have put down some of the most effective troubleshooting steps to help you reconnect your Nest camera to WiFi network. Kindly follow the steps outlined below:

Reboot Nest camera and WiFi

Firstly, you need to cut off the power supply of your Nest camera, router, and modem. After that, wait for a few minutes and then restore the power supply to all three devices. Let all three devices get back to a normal state.

Check the entire setup

Make sure you don’t place the Nest home security camera too far away from the router. If you find it difficult to move your Nest camera closer to the router, consider relocating the WiFi router. If you still notice your Nest camera not connecting to WiFi, kindly cross-check the internet status on your modem and router.

Examine the power supply

It is important that you make sure your Nest camera supplies adequate power at all times. If you still find your Nest camera not connecting to WiFi, go to the next step.

Dual-band WiFi settings

Please ensure that your router emits both the 2.4GHz and the 5GHz WiFi networks separately. Nest cameras only support the 2.4GHz network. When you set up your Nest camera, make sure your smartphone is connected to the 2.4GHz WiFi network. In case the device is connected to the 5GHz network, the Nest camera won’t connect to the WiFi network. 

Firmware upgrade

You should look for the latest updates on your security camera if you notice your Nest camera not connecting. Login to your camera using the Nest app or the Google Home app and navigate to the firmware update page. Follow the in-app instructions to upgrade your Nest home security camera’s firmware.

Nest Outdoor Cam Not Connecting to Wifi

If you see your Nest outdoor camera not connecting to Wifi network, make sure you perform the troubleshooting steps given below:

  1. First of all, make sure the outdoor camera is not placed far away from the Wifi router. 
  2. If the camera is placed far away from the wireless router, make sure you move it closer to the router in order to maintain an optimal WiFi connection. 
  3. Secondly, you have to ensure that the camera is fully charged. 
  4. If the Nest camera battery has completely drained out, it may not connect to the WiFi network. 
  5. Bring your camera indoors and then connect it to the USB charging cable. 
  6. Do not remove the charger until the camera is fully charged.

Nest Indoor Camera Not Connecting to Wifi

If you see your indoor Nest camera not connecting to WiFi, make sure you do not panic. First of all, reboot your Nest camera, router, and modem. After that, ensure that the Nest indoor camera is not far away from the router. The ideal distance between the Nest camera and the router is 10 meters. If the distance is more than that, your Nest indoor camera may not connect to the WiFi network. 

Nest Doorbell Video Cam Not Connecting to Wifi

If you notice your Nest doorbell camera not connecting to the WiFi network, you first need to ensure that the WiFi router is working perfectly well. After that, make sure the internet is active on your home Wifi network. 

To cross-check whether the internet is active on your network, you need to go to your modem and check whether the internet light is active or not. If the internet light is not active, kindly contact your service provider to know about the issue. 

After that, reboot your WiFi router and the doorbell as well. If the issue persists, you can look for the latest firmware updates for your Nest doorbell camera. Use the Nest app to check for the latest updates.