Eufy Camera Not Recording

Eufy Camera Not Recording Events. How to Fix it?

Eufy camera not recording events is not a serious issue, and it can be easily fixed with the help of proactive yet effective troubleshooting steps. Eufy camera not recording can be a reason of multiple issues. LIke all other smart home security cameras, you might see your Eufy camera not recording events all of a sudden. Moreover, you might be confused about why this could be happening with your Eufy camera.

Well, in this post, we will look into some of the reasons why the Eufy camera not recording. We will also learn whether the Eufy camera is always recording or it is just capturing the events that are important. Moreover, we will also help you learn how to set it better in order to avoid missing any important events. So let’s start with the Eufy camera guide.

Why is Eufy Camera Not Recording?

Many users complain that they noticed their Eufy camera not recording events. Others complain that the camera is offline whenever open the Eufy mobile app to watch the video feeds. As a result, users find it full of hassle as whenever they would want to live stream the camera feed or control their smart home camera using the mobile app, the camera is offline.

So Eufy camera not recording issue can occur due to multiple reasons, so we will quickly discuss all those reasons;

  • Eufy camera stops recording if the internet connection is bad
  • The camera won’t record events if the WiFi password has been changed
  • Camera offline due to power outage
  • Modified settings on the Eufy mobile app
  • Camera not within the range of your router’s WiFi network

How to Fix Eufy Camera Not Recording Events?

If you notice your Eufy camera not recording, we suggest that you follow the troubleshooting steps outlined in this section.

Camera Battery Status

Firstly, you should check the battery status of your Eufy camera. If the Eufy camera not recording events, you should cross-check whether the battery is fully charged or discharged. You might have to recharge your battery. 

Enable Recording Feature

Make sure the Event Recording feature is enabled in the Eufy mobile app. Open the Eufy mobile app and go to Settings. After that, navigate to the Event Recording page and cross-check whether the switch is towards On or Off.

Enable Motion Detection

If you still see your camera not recording events, make sure you open the Eufy app on your mobile and go to Settings. Thereafter, navigate to the Motion Detection page and make sure the feature is enabled. 

Update Eufy Camera Firmware

Your Eufy camera might not be recording because of the outdated firmware. Outdated or corrupt firmware is one of the main reasons for Eufy camera not recording videos. Open the Eufy app and go to the Firmware Update page. Check for the latest updates. If the latest firmware update is available, kindly follow the in-app instructions to update your camera’s firmware.

Troubleshoot Connectivity Issues

It is important that you troubleshoot connectivity issues on your WiFi network. Make sure the router is not placed far away from the Eufy camera. Obviously, the Eufy camera can’t be moved from its place, so you are left with the option to move your router a little closer to the camera. 

Check Wifi Password

Ensure that the WiFi password of your network was not changed recently. If the password was changed, you need to enter the new password in the Eufy camera app. Make sure you reconnect your camera to the WiFi network.

Replace the SD card of Eufy Cam

Make sure the SD card inserted in your Eufy camera is not full. If the SD card storage is full, then the camera won’t be able to save new events. Either you can insert a new card or delete some of the old recording from the same SD card.

Power Cycle the Camera

If you still notice your Eufy camera not recording events, you need to power cycle the camera. Cut off the power supply to your camera and wait for a few minutes. After that, restore the power supply to the camera. 

Reset the Camera

At last, you are left with one option to reset your Eufy camera to the factory default settings. Open the Eufy app and go to Settings. Choose the camera that you wish to reset to the factory default settings. Tap Remove and wait for a few seconds. The Eufy camera will be reset to the original configurations.

FAQs

Does Eufy Camera Record All Time?

Eufy cameras don’t record continuously i.e., these cameras do not run continuously in order to keep recording the video. Instead, the Eufy camera only records certain events that happen within its field of view. Well, you can increase the motion detection sensitivity in order to ensure that your camera records most of the events during the day or night. 

What to Do When SD Card Storage is Full?

When the SD card storage of your Eufy camera becomes full, you can either delete some of the old videos or you can insert a new SD card in your camera. 

Can I Save Eufy Camera Recordings?

Yes, you can definitely save all your Eufy camera recordings to the SD card. You can insert an SD card in your Eufy camera to ensure that all the recordings are saved on your card.

How can I See Eufy Camera Recordings?

To see your Eufy camera recordings, you can open the Eufy camera app on your mobile. After that, you can easily see all the recordings of your Eufy camera. Moreover, you can also watch the live video feed of your Eufy cameras anytime with the help of the Eufy app. Make sure you download and install the Eufy app on your iOS or Android device. The Eufy camera app is available for free on the App Store and the Play Store.